SHIPPING & RETURNS 

SHIPPING

We process and ship products Monday through Friday. Orders placed after 12 pm CDT or on a non-business day are considered next business day. Orders received on holidays are processed the following business day.

Complimentary shipping is provided on all domestic orders & international orders over $100.  Once your order has been placed, if the materials are in stock, our processing time normally takes 3-5 business days (depending on the item & excluding holidays). Your order will ship within that time frame.

* Attention Customers, due to Covid-19 we're taking all necessary precautions to ensure the safety of all of our customers & staff. 

 

Please note that there may be slight delays in processing & shipments of all orders. 

 

We appreciate your patience & understanding during this unique time and we promise to give you the same luxury experience & exceptional customer service that we give all of our customers. 

United States

Estimated Delivery

Free Standard Shipping                                                    3-5 Business Days

   * There May Be Slight Delays Due to Covid-19

RETURNS

We want you to absolutely love your items! If you’re not 100 % satisfied with your purchase, jewelry items can be returned within 30 days of delivery. Send us an E-mail to Info@AshleyandMelissa.com with your order number & a representative will be in touch with you.   

CANCELLATIONS

Our goal is to get your purchases to you as quickly as possible. If you change your mind after you’ve placed your order & want to cancel, please contact us as soon as possible by E-mail at Info@AshleyandMelissa.com with your order number. A representative will be in touch with you. If your items haven’t shipped yet, your order will be cancelled & you will be refunded the full amount.

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